Care guide
How to find your exact phone model before you choose a case
A case that is cut for the wrong model is the most common reason a phone case comes back. Phones in the same family often look identical on the front and differ by a few millimeters on the back or in where the camera sits.
It takes thirty seconds to check. Here is where to look on each phone we make cases for.
| Phone | Where to look | What it says |
|---|---|---|
| iPhone | Settings → General → About | Model Name, e.g. iPhone 17 Pro |
| Samsung Galaxy | Settings → About phone | Model name, e.g. Galaxy S26 Ultra |
| Google Pixel | Settings → About phone | Model, e.g. Pixel 10 Pro XL |
Open the settings app
Every phone lists its model in an About screen. Do not go by the box or the order history; phones get swapped and handed down.
Read the full name
"Pro", "Plus", "Max", "Ultra", "XL", "FE", "a" and "e" all change the size or camera layout. The iPhone 17 and 17 Pro, or the Galaxy S26 and S26 Plus, need different cases.
Check the pairs that share a case
iPhone 17e and 16e share a body, iPhone 18 Pro and 17 Pro share one, as do the 18 Pro Max and 17 Pro Max, and the Pixel 10 and 10 Pro. Our case names list every model they fit.
Match it on our site
Use the Find my device picker on our home page. It only shows cases cut for the model you choose.
One look at the About screen saves a return. Then pick a case knowing it will fit.